Terms of Service

As part of the terms and conditions, all orders are processed and shipped within 3-5 business days of receipt, not including holidays or weekends.

Payments

We accept all credit cards processed by PayPal and Stripe.

Payment is handled through PayPal but a PayPal account is not required to make a payment.

We do not take or store payment card details. This is all handled by PayPal and Stripe.

We accept bank transfer and our bank details will be emailed after you have completed the order. Items will not be dispatched until payments have been cleared in our bank.

The currency of final transaction is GBP.

The cost of shipping is calculated from the size of the order and the shipping address provided by the customer.

It is the responsibility of the customer to ensure the shipping address is correct, no refunds will be given if the shipping address is incorrect.

If you decide to cancel your order before the item has been dispatched then we will refund you in full minus a 5% fee to cover the credit card charges levied on us. However, if the item has been dispatched then no refund will be available.

If you have a reason to make a complaint then please contact us through the Contact page quoting your invoice number and we will try to resolve your problem. Please give us as much detail as you can to help us help you.

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